Operations & Management

By Cayuga Hospitality Consultants Jul 19, 2020

Swiss hospitality leverages short time working arrangements to avoid huge layoffs. It worked before in times of crisis ...

By Dr. Chekitan Dev May 27, 2020

A few months ago, travel forecasts were optimistic, growing, carefree. Consider the following developments: New brands ...

By Chuck Kelley May 16, 2020

We all crave good leadership and/or want to be that “person”. Especially in times of crisis when chaos seems to be ...

By Chuck Kelley May 9, 2020

What Makes for Successful Crisis Management? Whether you are responding to a potential pandemic, a natural catastrophe ...

By Kevin Doyle Apr 21, 2020

When I decided to write this article, I picked up my laptop and headed to a neighborhood café to start my ...

By Alan Someck Apr 21, 2020

The restaurant industry is not dead.  It just became a temporary tragic victim within a global traumatic condition ...