Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
The Four-Pillar Imperative of Hotel Positioning
Your positioning should be reflected in everything you say and do, your service standards, enhancements, resource ...
The Pros and Cons of Mediation in Hotel Disputes
As a lawyer involved for over 30 years in the drafting and negotiation of contracts for the hospitality industry, I can ...
Control the Process to Get the Best Deal on Hotel Insurance
A common question for hotel and restaurant operators is: How do I get insurance that effectively covers my operation ...
There Are No Stars in Hospitality
No stars…we need everyone! In the hospitality industry more so than any other, knowing how to replace the individual ...
Engineering 101… Getting The Most From Your Engineering Department
If I have learned anything after twenty years of managing engineering departments it’s this: the most successful ...
When to Use Expert Determination in Hotel Disputes
When we think about alternative dispute resolutions, our first thoughts are likely go to mediation and arbitration. For ...
