The International Network of Hospitality Consulting Professionals

Hotel Operations & Management Diagnosis

Whether a hotel or resort, food and beverage operation, commercial foodservice enterprise, spa or recreation facility, casino or the businesses that support our industry, Cayuga professionals are armed with the knowledge and skills to identify opportunities for improvement. Comprising expertise in hospitality management and service delivery, accounting and financial management, sales and marketing strategies, pricing optimization, organizational culture and team development, brand standards and implementation, executive search and human resource administration, insurance selection and risk management. With any single or a team of Cayuga’s hospitality management consultants even the most complex issues can be resolved resulting in long-term stability and success.

Our Operations & Management Diagnosis Consultants

Rick Antosh

Rick Antosh

Former CFO who listens to, advises and executes Owner's objectives. From purchase/development to management and sale, will Asset Manage according to the Owner's plan.

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John Berndt

Senior advisor for multi-use projects for International brands, independent owners/developers on hospitality operations,

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James Braver

Our team of Israeli and American security experts can provide the extra-protective security layer needed for today's growing terrorism threats to the hospitality industry.

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Scott Brush

Scott has focused on the Florida hotel industry since 1978 and is an Adjunct Professor at Florida International University's Chaplin School of Hospitality & Tourism Management.

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Gordon Carncross

Working as a senior sales and marketing leader or General Manager, Gordon specializes in creating, delivering and implementing hotel & resort room revenue strategies

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Bill Carroll

Bill Carroll, Ph. D.

Actively engaged with hotel ownership groups, intermediaries and start-ups in the areas of revenue, pricing, and marketing management.

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Stephen Darling

Experience in planning and development consulting for owners and architects, Stephen's approach creates the road to profitability plus fresh shrewd insights for the future.

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Chekitan Dev

Chekitan Dev

A leading authority on strategic marketing and brand management, customer loyalty, e-commerce, and Professor at The Cornell University School of Hotel Administration.

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Cara Federici

Cara Federici is a results oriented, Principal and former Vice President of Branding & Hotel Operations delivering proven methodologies to create and scale hospitality brands.

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Jay Hartz

Jay Hartz

Proven track record in Sales & Marketing. Main focus on direct sales training and development, social media platforms, leveraging technology, and customized marketing plans.

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Robert Hernandez

Robert Hernandez

Expert in hotel and restaurant financing, acquisition and disposition strategies, as well as operations analysis, market research, growth strategy and execution.

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Amy Ho

Amy Ho

​Raising the bar in hotel catering and event service excellence while driving profitability.

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Chuck Kelley

Chuck Kelley

Overall responsibility for a portfolio of over 50 hotels. An expert in hotel operations and brand management, from select service to the luxury tier.

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Haydn Kramer

Hotel Sales & Marketing expert ; experience ranging from VP of Sales & Marketing to Sales Management of Marriott's entire portfolio. Haydn's knowledge can be applied to any lodging brand at every tier

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Katherine Moulton

Katherine Moulton

Katie specializes in both operational guidance and dispute resolution/mediation services to the hospitality and related industries.

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Haresh Patel

Haresh Patel

An experienced hotel owner and operator with expertise in hotel/business loans, hotel/business acquisition and liquidation, market segment analysis and marketing.

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Michael Pleninger

Michael Pleninger

Cayuga's only Total Service Hotel Management Company

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Neil Pompan

Neil Pompan

PHG helps public, private and government organizations develop, design and operate conference centers and hotels dedicated to providing exceptional meeting experiences.

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Preston Rideout

Preston Rideout

My name is Preston Rideout. I'm a nightclub and bar consultant with twenty-two years experience opening and operating venues across the United States, Bahamas, and Mexico.

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Thomas Riegelman

Maximizing Real Estate Value through thoughtful project planning, operational efficiency, resource conservation, and strategic use of capital.

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