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Operations & Management Diagnosis

Find consultants who have been owners, executive management, and hotel asset managers to deliver actionable advisory services and solutions that:

  • Create hotel value
  • Mitigate risk
  • Improve operating efficiencies
  • Financial results

Meet Our Operations & Management Diagnosis Consultants

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Eric Rubino

Acquisitions/Investment/Deal Structuring

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Gary Isenberg

Hotel Owner Advocacy & Development

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Haydee Cruz

Digital Marketing and Market Analysis

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Dan Voellm

Asset Management & Valuations

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Scott Brown

Audio Visual Services & Infrastructure

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Andrew Huzyk

IT Systems Design & Technology

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Leah Crump

Luxury Wellness & Spa Consultant

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Preston Rideout

Nightclub and Dram Shop Expert

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Shirley Whelan

F&B Concept Development & Management

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Stacy Moore

Foodservice Concepts & Strategies

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Juliette Gust

Ethics, Compliance, Anti-Fraud

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John Berndt

Operations & Asset Management

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Joanne Richardson

HVAC, Digital Bldg Tech, ESM Strategies

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Frank Schuetzendorf

Food & Beverage Concept Development

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Larry Spelts

Hotel Development & Repositioning

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Sean Flakelar

Luxury Boutique Resort & Restaurant Ops.

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Tom Lambrecht

Debt Restructuring, Loan Packaging

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Javier Leon

Engineering, MEP Review, CapEx Planning

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Cara Federici

Branding, Marketing & Feasibility

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Peter Van Allen

Non-Rooms and Rooms Pricing Strategies

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Melissa Rosen

F&B Concept/Branding/Revenue Strategies

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James Samson

Food, Beverage, and Restaurants

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Perry Smith

Restaurant & Club Operations, PR, Branding

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Mandy Murry

Independent Hotel Coaching

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Don Farrell

Sales, Service & Leadership Training

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Stewart Kiely

Design/Project Management/Sustainability

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Chuck Simikian, SPHR, SHRM-SCP

HR Consultant, Trainer, Interim Director

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Connor Vanderholm

Total Revenue Management & Task Force

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Joseph Cozza

Catering Sales & Event Operations

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Alan Someck

Expert Witness, Foodservice Operations

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James Miles

Independent Resort Ops & Development

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Greg Riehle

Legal, Risk Management, Arbitration

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Chuck Kelley

Positioning & Asset Operations

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Jay Landfair

Asset Management/PIP/Project Management

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Rick Blackburn

Sales Optimization & Growth Strategies

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Jeff Foster

Hospitality, Theme Parks, Zoological

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David Sarner

Franchise Development & Brand Expansion

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Stephen Lipinski

Restaurant Profitability, Expert Witness

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Jeff Hope

Finance, Operations & Risk Management

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Charles Oswald

Hotel & Asset Mgmt, Hotel Underwriting

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Ken Edwards

Receivership, Asset Management, Training

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Michael Pleninger

Hotel Development & Management

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What type of Operations & Management Consultant are you looking for?

Operations & Management Diagnosis Consulting Services
Operating Efficiencies Consulting Services
Profit and Loss Consulting Services
Hotel Evaluations Consulting Services

Operations & Management Diagnosis Consulting Services

Cayuga’s consultants have been hotel and restaurant owners, senior executives, and seasoned operators of wide-ranging hospitality businesses and in virtually all sectors of service.
From evaluating hotel market positioning to analysis of sales, marketing, hotel receivership and service delivery, Cayuga’s experts can identify and guide owners to stabilize current operations and reveal opportunities to optimize revenue streams.
Do you have the right hotel management company operating your property? Do you have the right management team? Is the product delivery and customer service at the top end of the scale? Is the facility being operated and maintained sufficiently and efficiently? Each of these will affect property value.
Hotel Management agreements include an Illusory Performance Test which allows the hotel owner to terminate a management company that does not meet the standards of the performance test. If the owner is genuinely interested in having a meaningful performance test, the owner must think long and hard about what performance it wants to use as the test standard and what constitutes a failure of the test, and then negotiate hard to make the test meaningful and not an illusory cosmetic.
Having been where their clients are gives our advisors a clear understanding of the challenges facing today’s hospitality industry.
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Operating Efficiencies Consulting Services

Our expert consultants can improve revenue by identifying areas where your hotel or property can reduce costs and increase efficiency by helping you to identify areas where improvements can be made that will lead to more revenue. Your hotel can benefit from efficiencies such as optimizing your supply chain, energy use, staff, and other operational expenses.
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Profit and Loss Consulting Services

Doing a profit and loss (P&L) review of supplies and equipment can help improve your hotel or property’s revenue. This includes identifying areas where your hotel can increase prices, create new revenue streams, improve purchasing systems or supplier relationships, or discovery areas where your property can increase its marketing efforts.
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Hotel Evaluations Consulting Services

Also known as secret shopper consulting services, can improve your revenue by identifying areas where your hotel is not meeting brand standards, cleanliness, safety, and other key performance indicators. By conducting in-depth evaluations, our consultants will discover areas where improvements are needed, and establish steps to address these issues.
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Cayuga consultant’s impressive performance history in asset management assignments, managing dramatic turnarounds at underperforming properties, positioning properties for recovery or for disposition, and experience in receivership and foreclosure allow for reliable guidance to effectively navigate a myriad of issues for owners to make informed decision regarding their asset.

Other Relevant Services We Offer

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Risk Management & Insurance

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Brand Selection

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Financing Services

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Capital Planning (CapEx) & Project Management

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