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Latest Articles & Case Studies

Brian Schoettes

The Five Ws of Workforce Management in Hospitality

By Brian Schoettes
Aug 27, 2025

We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor…

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Mandy Murry

When Technology Undermines Hospitality

By Mandy Murry
Aug 25, 2025

In the summer of 2025, traveling on business, I checked into a U.S. boutique hotel that promised cutting-edge hospitality: a 100% automated…

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Debbie Miller

How AI Is Reshaping Guest Engagement and Hotel SEO

By Debbie Miller
Aug 13, 2025

The hospitality search experience has undergone a quiet revolution. Where travelers once Googled their way to vacation options, many now turn to…

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Rebecca Lombardo

Vacation Rentals vs Hotels: Key Differences Reshaping Hospitality Competition

By Rebecca Lombardo
Jul 24, 2025

The phrase Alternative Lodging surfaced in the early 2000s as a way to describe options other than hotels. Between 2004 and 2011…

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James Kuester

Getting Your Outdoor Spaces Summer-Ready

By James Kuester
Jul 24, 2025

Ah, summer! What a wonderful time of year. The sun is warm, the flowers are blooming, the birds are singing, and people are…

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