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Latest Articles & Case Studies
Hotel-Level Workforce Management: Reducing Wage Spend, Improving Guest Service and Reflecting Priorities
While everyone knows the schedule is important and is viewed as the lifeblood of hotel operations, most hotels have little structure and…
Google’s Latest Search Changes Could Reshape the Direct Booking Battle
The battle for direct hotel bookings has a new front. Google just rolled out significant changes to its search results in Europe…
Hospitality Leaders, Take Your Marks! Preparing Hotels for the LA28 Olympics
In just a few short years, Los Angeles will welcome millions of visitors from around the world as it hosts the Summer…
Sustainable Innovations for Hospitality Properties
Sustainability initiatives within the hospitality sector depend on the current state of your property and your capacity to both initiate and maintain…
The Hotel Guest Journey No Longer Starts with Google
For years, hospitality marketers built their digital strategies around a familiar assumption: when someone wanted to book a hotel, they opened Google,…
