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Latest Articles & Case Studies
The Five Ws of Workforce Management in Hospitality
We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor…
When Technology Undermines Hospitality
In the summer of 2025, traveling on business, I checked into a U.S. boutique hotel that promised cutting-edge hospitality: a 100% automated…
How AI Is Reshaping Guest Engagement and Hotel SEO
The hospitality search experience has undergone a quiet revolution. Where travelers once Googled their way to vacation options, many now turn to…
Vacation Rentals vs Hotels: Key Differences Reshaping Hospitality Competition
The phrase Alternative Lodging surfaced in the early 2000s as a way to describe options other than hotels. Between 2004 and 2011…
Getting Your Outdoor Spaces Summer-Ready
Ah, summer! What a wonderful time of year. The sun is warm, the flowers are blooming, the birds are singing, and people are…
