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Latest Articles & Case Studies
Sustainable Innovations for Hospitality Properties
By
Stewart Kiely
Jul 29, 2026
Sustainability initiatives within the hospitality sector depend on the current state of your property and your capacity to both initiate and maintain…
The Hotel Guest Journey No Longer Starts with Google
By
Debbie Miller
Jul 22, 2026
For years, hospitality marketers built their digital strategies around a familiar assumption: when someone wanted to book a hotel, they opened Google,…
Luxury Hospitality vs. Sustainability
By
Chiara Mecacci
Jul 15, 2026
Can Hotels Meet ESG Goals Without Compromising Luxury? Sustainable tourism is one of the key pathways toward achieving the United Nations 2030…
Stop Looking Around. Start Looking Inward.
By
James Kuester
Jun 10, 2026
If your renovation planning begins with a survey of what your competitors are doing, you have already started down the wrong path….
CASE STUDY: Resort Leadership Breakdown & Revenue Decline
By
Rick Blackburn
May 20, 2026
A seasonal, independent resort was experiencing a significant revenue decline—room revenue pacing more than $1M behind the prior year—alongside a disengaged staff…