About Us

A highly experienced network of independent hospitality consultants providing a diversity of consulting services and expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

A Globally Networked Organization

Each of our consultants has held ownership, executive, and senior level positions within the vast hospitality business, and also in related industries such as real estate, development, financial services, engineering and design. Our seasoned professionals have provided services in more than 100 countries, with many spending extended periods developing strong relationships and understanding of a variety of cultures and languages.

Cayuga Hospitality consultants work independently with our clients from proposal through final project presentation and implementation, and every client has direct and immediate access to their Cayuga consultant. Given our consultants experience, they understand how to manage their assignments with the least possible interruption of an ongoing business, working effectively and efficiently with the assigned client team, and delivering superior high-impact work product to fulfill our client needs and expectations.

Owners, Investors, Operators, and Senior Executives across the Industry have come to rely on Cayuga Hospitality Consultants experience, innovative thought, and industry-leading resources for both domestic and international assignments.

Partners

Katherine Moulton

Katherine Moulton

Partner

Chuck Kelley

Chuck Kelley

Partner

Stephanie Smith

Stephanie Smith

Partner

Susan Barry

Susan Barry

Partner

Joseph Cozza

Joseph Cozza

Partner

Stacy Moore

Stacy Moore

Partner

Gordon Carncross

Gordon Carncross

Partner Emeritus

Our Mission


Cayuga Hospitality Consultants know that each consulting assignment is distinctive in its scope and outcome expectations. Our leads management team are dedicated to working with each individual seeking consulting assistance to ensure that the best possible match is made with one or a team of our independent professional consultants – in the shortest timeframe.

As accomplished experts in their unique disciplines, Cayuga’s Consultants are committed to providing practical, profit-oriented advisory services, as well as support implementing their recommendations. Cayuga Hospitality Consultants are bound by the highest ethical, professional and confidentiality standards.

Connect with an Expert

Let Us Match Your Project Needs with an Expert Consultant or Team of Consultants

1

Quick Response

Submit an inquiry with your needs and obtain a prompt response.

2

Meet your Perfect Match

Allow us to partner you with a consultant(s) with industry experienced talent.

3

Our results speak for themselves

Contract and work directly with that consultant through completion of the project.

Article & Case studies

Alex Gould

Six Months, No General Manager: How a Strategic Search Helped a Hotel Finally Land the Right Leader

By Alex Gould
Apr 9, 2026

Challenge: Hotel Search for General Manager A full-service independent hotel in the Southeast had been searching for a new General Manager for…

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Ray Minias

Luxury vs. Ultra-Luxury Hospitality — Where the Line Is Actually Drawn

By Ray Minias
Apr 2, 2026

A Difference in Intent, Not Degree Luxury and ultra-luxury are often used interchangeably in hospitality, but the difference between the two is…

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Haydn Kramer

The U.S. Hotel Industry is: Stable? Wobbly? Tilt! A “Current State Diagnostic”

By Haydn Kramer
Mar 25, 2026

Although, depending on the day, the prognosis could read, “Tilt! Wobble, stable”, it’s a matter of perspective. My perspective comes from the…

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Stewart Kiely

An Island Resort Adventure: The Thin Line Between Rustic and Rundown

By Stewart Kiely
Feb 11, 2026

It’s been a few years since l was overseas at an island resort, so I thought it was time to venture out…

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Donald Hoover

Algorithms, Artificial Intelligence, and the Essential Need for More Human Intelligence in Talent Acquisition Strategies

By Donald Hoover
Feb 4, 2026

Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come to rely on the algorithms…

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