About Us

A highly experienced network of independent hospitality consultants providing a diversity of consulting services and expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

A Globally Networked Organization

Each of our consultants has held ownership, executive, and senior level positions within the vast hospitality business, and also in related industries such as real estate, development, financial services, engineering and design. Our seasoned professionals have provided services in more than 100 countries, with many spending extended periods developing strong relationships and understanding of a variety of cultures and languages.

Cayuga Hospitality consultants work independently with our clients from proposal through final project presentation and implementation, and every client has direct and immediate access to their Cayuga consultant. Given our consultants experience, they understand how to manage their assignments with the least possible interruption of an ongoing business, working effectively and efficiently with the assigned client team, and delivering superior high-impact work product to fulfill our client needs and expectations.

Owners, Investors, Operators, and Senior Executives across the Industry have come to rely on Cayuga Hospitality Consultants experience, innovative thought, and industry-leading resources for both domestic and international assignments.

Partners

Katherine Moulton

Katherine Moulton

Partner

Chuck Kelley

Chuck Kelley

Partner

Stephanie Smith

Stephanie Smith

Partner

Susan Barry

Susan Barry

Partner

Joseph Cozza

Joseph Cozza

Partner

Stacy Moore

Stacy Moore

Partner

Gordon Carncross

Gordon Carncross

Partner Emeritus

Our Mission


Cayuga Hospitality Consultants know that each consulting assignment is distinctive in its scope and outcome expectations. Our leads management team are dedicated to working with each individual seeking consulting assistance to ensure that the best possible match is made with one or a team of our independent professional consultants – in the shortest timeframe.

As accomplished experts in their unique disciplines, Cayuga’s Consultants are committed to providing practical, profit-oriented advisory services, as well as support implementing their recommendations. Cayuga Hospitality Consultants are bound by the highest ethical, professional and confidentiality standards.

Connect with an Expert

Let Us Match Your Project Needs with an Expert Consultant or Team of Consultants

1

Quick Response

Submit an inquiry with your needs and obtain a prompt response.

2

Meet your Perfect Match

Allow us to partner you with a consultant(s) with industry experienced talent.

3

Our results speak for themselves

Contract and work directly with that consultant through completion of the project.

Article & Case studies

James Kuester

Where Are We Headed with Colors in 2026?

By James Kuester
Nov 12, 2025

Let me tell you what happened with Pantone’s Mocha Mousse last year. Design blogs lost their minds. Every magazine cover screamed about…

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Dan Voellm

Hotels: Branded or Independent? 5 Key Considerations for Owners & Investors

By Dan Voellm
Nov 5, 2025

A major decision for any hotel owner or investor is whether to affiliate their property with a brand. As ever so often,…

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Debbie Miller

How Task Force Marketing Helps Hotels Bridge Staffing Gaps

By Debbie Miller
Oct 30, 2025

The hospitality industry has long relied on task force professionals to fill leadership gaps in operations, finance, and revenue management. As we…

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Charles Oswald

How AI is Transforming Hotel Operations

By Charles Oswald
Sep 22, 2025

Artificial intelligence is already transforming the way our industry operates, and its impact is only going to accelerate. The way travelers discover,…

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Brian Schoettes

The Five Ws of Workforce Management in Hospitality

By Brian Schoettes
Aug 27, 2025

We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor…

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