Hotel Quality Assurance & Hotel Operations Analysis
Meet Our Hotel Quality Assurance & Hotel Operations Analysis Consultants

Zachary Schwartz
Investment, Development, Asset Strategy

Melissa Rosen
F&B Concept/Branding/Revenue Strategies

Sean Skellie
Hotel Development & Marketing Analysis

Simon Turner
Expert Witness, Asset Mgmt, Transactions

Jon Peck
Acquisition Advisory & Asset Management

Brian Schoettes
Workforce Management Expert

Javier Leon
Engineering, MEP Review, CapEx Planning

Mandy Murry
Independent Hotel Coaching

Stacy Moore
Foodservice Concepts & Strategies

Dan Voellm
Asset Management & Valuations

Scott Brown
Audio Visual Services & Infrastructure

Janet Eason
Marketing and Branding

Tom Lambrecht
Debt Restructuring, Loan Packaging

Eric Rubino
Acquisitions/Investment/Deal Structuring

Dr. Chekitan Dev
Hospitality Branding and Marketing

Rick Blackburn
Sales Optimization & Growth Strategies

Rishi Mistry
Technology Solutions

Charles Oswald
Hotel & Asset Mgmt, Hotel Underwriting

Juliette Gust
Ethics, Compliance, Anti-Fraud

Don Farrell
Sales, Service & Leadership Training

Haydn Kramer
Hotel Sales and Global Sales

Jay Landfair
Asset Management/PIP/Project Management

Peter LaFemina
Hospitality Finance and Owner Services

Walter O'Connell
Hotel Valuation & Cost Segregation

Chuck Kelley
Positioning & Asset Operations

Bill Callnin
Chairman Emeritus

Larry Spelts
Hotel Development & Repositioning

Peter Van Allen
Non-Rooms and Rooms Pricing Strategies

Ted Torres
Development & Construction Management

Holleigh Alexander-Ramsey
Spa, Wellness, Recreation, & Branding

James Kuester
Interior and Experience Design

Gary Isenberg
Hotel Stakeholder Advocacy & Development

Chuck Simikian, SPHR, SHRM-SCP
HR Consultant, Trainer, Interim Director

Leah Crump
Luxury Wellness & Spa Consultant

Rebecca Lombardo
CMO, Marketing, Branding Strategist

Jeff Hope
Finance, Operations & Risk Management

Sunjoy Sharma
Management, Marketing, Leadership

Sean Flakelar
Luxury Boutique Resort & Restaurant Ops.

Shirley Whelan
F&B Concept Development & Management

Charis Atwood
FF&E Project Planning and Management

Stewart Kiely
Design/Project Management/Sustainability

John Berndt
Operations & Asset Management

Bill Carroll, Ph. D.
Revenue, Pricing, Marketing

Katherine Moulton
Mediation and Dispute Resolution

Kevin Doyle
Fraud Investigations & Prevention

Connor Vanderholm
Total Revenue Management & Task Force

Martin Coghlan
Revenue & Distribution Management

Ken Edwards
Receivership, Asset Management, Training

Perry Smith
Restaurant & Club Operations, PR, Branding

Haydee Cruz
Digital Marketing and Market Analysis

Jennifer Dohrmann-Alpert
Market & Financial Feasibility Studies

Preston Rideout
Nightclub and Dram Shop Expert

Susan Barry
Commercial Strategy

Stephanie Smith
Hotel Digital Marketing & Social Media

Debbie Miller
Digital Marketing and Social Media

Frank Schuetzendorf
Food & Beverage Concept Development

James Miles
Independent Resort Ops & Development

James Samson
Food, Beverage, and Restaurants

Thomas Cleary
Insurance & Risk Mgmt for Hospitality

Joseph Cozza
Catering Sales & Event Operations

Alan Orlob
Hotel Security & Threat Mitigation

Greg Riehle
Legal, Risk Management, Arbitration

Alan Someck
Expert Witness, Foodservice Operations
Frequently Asked Questions of Hotel Quality Assurance & Hotel Operations Analysis
What is a Hotel Quality Assurance Audit?
- Reservations
- Check-in process
- Hotel staff interactions
- Quality and cleanliness of the facility
- Departure/checkout
- Post-stay engagement