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Donald Hoover

HR training, development, deployment

Atlantic City, New Jersey, United States

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Organizational Training and Development strategist specializing in property openings and change management.

Key Consulting Services

Strategic organizational design and culture development and deployment
Talent pipeline development
Recruitment Process Outsourcing - Partial or Full
Collective Bargaining Support and Strategy
Guest experience strategy design, development and deployment

Expertise

Donald is highly skilled at identifying Human Resources opportunities both in publicly traded and private organizations. He has a demonstrated history of working in casino, hospitality and higher education sectors and is an expert in structuring and deploying organizational training, development, and retention initiatives. Donald brings more than 25 years of designing and implementing talent retention and acquisition strategies in the gaming hospitality sector, as well as broad experience sourcing executive talent, and property level operations experience. As an advisor within the IGAMING sector, Donald specializes in developing IGAMING solutions for casino properties in emerging markets.

Background

Donald is a Human Resources (HR) executive with experience in all facets of the HR field. He has been the consultant to several gaming startups in multiple jurisdictions developing talent acquisition strategies all HR collateral conforming to state and federal regulations. With extensive experience in unionized properties, Donald is highly skilled in negotiating collective bargaining agreements, resolving contract disputes, and implementing new agreements into practice.

Testimonial

Throughout our engagement, Donald demonstrated the highest level of professionalism, responsiveness, ethics, and strategic thinking. He approached our project as a true partner, invested in our long-term success rather than simply completing deliverable. His consulting added measurable value at every stage of our development, and I would not hesitate to engage his services for future projects or recommend him to colleagues in the industry.

Donald Hoover’s consulting was a cornerstone of our successful licensing and launch process. Any organization undertaking complex gaming projects, regulatory applications, or leadership development initiatives would benefit tremendously from his expertise.

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Joseph A. D’Amato, Retired CEO and Board Member, Empire Resorts, Inc.

Professional & Other

Dual Bachelor Degrees in Business Administration and Marketing - Indiana University of PA
Masters Degree in Hospitality Management - Fairleigh Dickinson University
Donald is a Senior Lecturer, International School of Hospitality, Sports, and Tourism Management at Fairleigh Dickinson University.
He has secured and directed the deliverables for workforce development grants in the hospitality and retail sectors in New Jersey.
Donald is a member of the New Jersey Club Managers Association, member of the Escoffier Society of NY, and member of la Chaîne des Rôtisseurs.

Industry Associations

Donald's Latest Articles & Case Studies

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Algorithms, Artificial Intelligence, and the Essential Need for More Human Intelligence in Talent Acquisition Strategies

By Donald Hoover Oct 30, 2025

Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come to rely on the algorithms...