Operations & Management Diagnosis Consulting Services
Cayuga’s consultants have been hotel and restaurant owners, senior executives, and seasoned operators of wide-ranging hospitality businesses and in virtually all sectors of service. Having been where their clients are gives our advisors a clear understanding of the challenges facing today’s hospitality industry.
From evaluating hotel market positioning to analysis of sales, marketing, hotel receivership and service delivery, Cayuga’s experts can identify and guide owners to stabilize current operations and reveal opportunities to impact revenues streams and profitability.
Do you have the right hotel management company operating your property? The right management team? Is product delivery and customer service at the top end of the scale? Is the facility being operated and maintained sufficiently and efficiently? Each of these will affect property value.
Cayuga consultant’s impressive performance history in asset management assignments, managing dramatic turnarounds at underperforming properties, positioning properties for recovery or for disposition, and experience in receivership and foreclosure allow for reliable guidance to effectively navigate a myriad of issues for owners to make informed decisions regarding their asset.
Our Operations & Management Diagnosis Consultants
James Samson
James is an accomplished hospitality professional specializing in culinary development, revenue strategy and food & beverage operational risk assessment.
Frank Schuetzendorf
Food & Beverage professional, focusing on operational design, service excellence and customer experience mapping. Senior Lecturer at Glion Institute of Higher Education + Essec Business School, Paris.
Nicolas Simon
A very keen, detailed, comprehensive and result-driven business approach of hotel and restaurant operations, with only the best interests of our clients and industry in mind.
Alan Someck
An expert witness for the hospitality industry, providing consulting and testimony drawing from 32 years as a successful restaurant operator, full service consultant, food product developer & trainer.
Romulo Vallejo
Fully bilingual, multicultural Hospitality Operations Specialist. Over 20 years U.S. and Caribbean-Latin American experience leading select, extended, and full-service hotels.
Peter Van Allen
I help hotels develop guest-centric pricing of non-rooms services – parking, restaurant/bar, spa & ancillaries – to increase profit & guest satisfaction for the entire hotel.
Richard Williams
Hotel development, management and marketing services to hospitality and tourism clients throughout the Caribbean and Central America.