The International Network of Hospitality Consulting Professionals

Operations & Management Diagnosis Consulting Services

Cayuga’s consultants have been hotel and restaurant owners, senior executives, and seasoned operators of wide-ranging hospitality businesses and in virtually all sectors of service. Having been where their clients are gives our advisors a clear understanding of the challenges facing today’s hospitality industry. 

From evaluating hotel market positioning to analysis of sales, marketing, hotel receivership and service delivery, Cayuga’s experts can identify and guide owners to stabilize current operations and reveal opportunities to impact revenues streams and profitability. 

Do you have the right hotel management company operating your property? The right management team? Is product delivery and customer service at the top end of the scale? Is the facility being operated and maintained sufficiently and efficiently? Each of these will affect property value.

Cayuga consultant’s impressive performance history in asset management assignments, managing dramatic turnarounds at underperforming properties, positioning properties for recovery or for disposition, and experience in receivership and foreclosure allow for reliable guidance to effectively navigate a myriad of issues for owners to make informed decisions regarding their asset.

Our Operations & Management Diagnosis Consultants

Michael Pleninger

Cayuga's only Total Service Hotel Management Company

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Ahmed Riad

We help hotel owners and managers optimise their commercial performance by crafting purpose built Sales, Marketing, PR & Revenue strategies. Our global exposure is refined by a unique expertise on the ins & outs of the Middle East travel market.

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Preston Rideout

I'm a Nightclub and Bar Consultant with 24 years of experience. Resorts, Hotels, Casinos, Restaurants, Nightclubs, and Bars retain my services because I am a Nightclub and Bar Expert

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Greg Riehle

A multi-faceted leader with extensive chief executive and legal experience in hospitality operations and risk management/insurance, expert witness, mediation, arbitration and dispute resolution.

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Gus Sader

Hospitality management executive with extensive experience in full-service luxury Hotels, Clubs, Castles, & Assisted Living offering asset management, turnaround, strategic marketing to maximize guest experience & profitability.

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David Salcfas

Proven leader that will inspire you to master the art of the interview & provide real life experience to perform in a diverse union and non-union labor market, as well as manage through a hotel transition and divestiture to yield sustainable results.

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James Samson

James is an accomplished hospitality professional specializing in culinary development, revenue strategy and food & beverage operational risk assessment.

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Frank Schuetzendorf

Food & Beverage professional, focusing on operational design, service excellence and customer experience mapping. Senior Lecturer at Glion Institute of Higher Education + Essec Business School, Paris.

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Nicolas Simon

A very keen, detailed, comprehensive and result-driven business approach of hotel and restaurant operations, with only the best interests of our clients and industry in mind.

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Alan Someck

An expert witness for the hospitality industry, providing consulting and testimony drawing from 32 years as a successful restaurant operator, full service consultant, food product developer & trainer.

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Romulo Vallejo

Multicultural Hospitality Operations Specialist, Task Force General Manager, and Expert Witness. 25+ years’ experience in the U.S. and Caribbean-Latin American leading select, extended, and full-service hotels.

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Peter Van Allen

I help hotels develop guest-centric pricing of non-rooms services – parking, restaurant/bar, spa & ancillaries – to increase profit & guest satisfaction for the entire hotel.

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Connor Vanderholm

Expert Revenue Management for branded and independent hotels. Offering both Total Portfolio and Task Force advisory services.

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Dan Voellm

Asia-Pacific hospitality real estate expert - advising clients on critical decisions throughout the asset life-cycle. Combining a macro perspective with an attention for detail, strong analytical skills and strategic thinking.

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Shirley Whelan

F&B professional with specific expertise in concept development, beverage programming, and operations as they apply to hotels, resorts, restaurants, bars, and retail food markets.

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