Stephen's Latest Articles & Case Studies
Residential Concierges: An Overlooked Hospitality Niche
The Challenge of Residential Concierge Services in Luxury Multi-Unit Buildings Living in a luxury multi-unit building has its perks: some are more...
Reset, Release, Pivot… Think Beyond to Move your Hotel Forward
Be bold in repurposing your hotel's assets - from rooms to meeting space to kitchens - to keep your hotel in survival mode until post pandemic levels of demand for hotels and events return.