The International Network of Hospitality Consulting Professionals
Transformational Leadership in the Restaurant Industry

Transformational Leadership in the Restaurant Industry

In looking at all the factors affecting the business, a strong case can be made that highly effective leadership is the primary determiner of restaurant success.  This article proposes a path of transformational leadership for restaurant entrepreneurs to adopt as a way to maximize their chance for success.

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Ten Keys to Career Success

Recently I was asked to address a group of hospitality school students on the topic of career success. My career started as an assistant coffee shop manager in a hotel restaurant and ended as an Executive Vice President. My task was to explain how I made this happen. Admittedly my success was a lot about […]

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service excellence

Service Excellence From The Inside Out

How do you define service excellence in your company? Here’s how you can judge if you have the right corporate culture in place to facilitate greatness. It seems like there has been a lot of chatter recently about the service priority and why service is the difference maker. Or maybe this is just my imagination […]

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cayuga hospitality executive search

The Hospitality Talent Search – Outsourcing Your Most Important Investment

In a hotel’s perpetual quest to find creative ways to reduce expenses while not compromising quality, senior management tends to outsource a lot of services.  From bedding and restaurant linens to IT, security and transportation, for many of these properties, relying on external contracts has become the norm rather than the exception – so why […]

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