Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
The Hospitality Employee Conundrum and How to Adapt
As we come out of the pandemic, the conundrum of finding and retaining hotel employees has reached new levels. Prior to ...
The Tale of Two Hotels in COVID Times
Many of us are starting to get back on the road and experience travel again while trying to figure out the ...
Hotel Fraud Training: The Good, The Bad and The Ugly
In the mid-sixties the movie ®The Good, the Bad and the Ugly starring Clint Eastwood was released. The movie is about ...
Independent Hotels Can Leverage Factors That Influence Hotel Decisions to Steal Market Share
The top factors influencing a guest’s choice in hotel accommodation according to STR Research in May 2021 ...
To Deflag, Or Not to Deflag. That is the Question
As the lights begin to brighten on a dimmed world of the post-COVID era, the hospitality and tourism sectors have ...
How to Lead “Undercover Boss” Style in Today’s Hospitality Industry
“The First Thirty Days” There is a lot of movement in hospitality leadership positions today. You need to seize the ...
