Let Us Match Your Project Needs with an Individual or Team of Expert Consultants
With the broad knowledge and capabilities available within our organization, and our members’ diverse locations throughout the world, Cayuga can quickly identify a single professional or assemble a multi-disciplinary task force with the skill set and experience to effectively tackle any industry-related assignment.
Hospitality Consulting Services
Meet Our Consultants
For more than 35 years leaders in tourism and hospitality have entrusted their consulting needs to Cayuga’s highly skilled professionals and their industry leading resources for both domestic and international assignments. Contact us today to enquire about the services your operation needs to deliver the results you need to achieve both operational excellence and financial success.
Spas, Wellness & Recreation Management
Risk Management & Insurance
Hotel Sales and Marketing
Operations & Management Diagnosis
Digital Marketing Consulting
Hospitality Dispute Resolution & Mediation
Contract Review & Negotiations
Hospitality Facilities Management, Engineering and Technology
Food and Beverage (F & B) Consulting
Hotel Technology, A/V and IT
Financing Services
Investment Analysis, Appraisal & Valuation
Expert Witness & Legal Advisory
Market & Feasibility Analysis
Financial & Business Analysis
Capital Planning (CapEx) & Project Management
Site Selection, Land Use & Planning
Hospitality Human Resources, Executive Search & Task Force
Risk Management & Security Guidance
Hotel Revenue Management and Hotel Pricing
Buyer Advisory Services
Hospitality Management Assessment & Organizational Development
Brand Services & Operator Selection
Greg Riehle
Legal, Risk Management, Arbitration
John Berndt
Operations & Asset Management
Peter Van Allen
Non-Rooms and Rooms Pricing Strategies
Stewart Kiely
Design/Project Management/Sustainability
Chuck Simikian
HR Consultant, Trainer, Interim Director
Greg Riehle
Legal, Risk Management, Arbitration
Juliette Gust
Ethics, Compliance, Anti-Fraud
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Kevin Doyle
Fraud Investigations & Prevention
Thomas Cleary
Insurance, Risk Management, Workers Comp
Walter O’Connell
Hotel Valuation & Cost Segregation
Bill Carroll, Ph. D.
Revenue, Pricing, Marketing
Dr. Chekitan Dev
Hospitality Branding and Marketing
Cory Falter
Supplier and Hotel B2B Sales & Marketing
Cara Federici
Branding, Marketing & Feasibility
Connor Vanderholm
Total Revenue Management & Task Force
Debbie Miller
Digital Marketing and Social Media
Haydee Cruz
Digital Marketing and Market Analysis
Haydn Kramer
Hotel Sales and Global Sales
Joseph Cozza
Catering Sales & Event Operations
James Miles
Independent Resort Ops & Development
Ken Edwards
Receivership, Asset Management, Training
Mandy Murry
Independent Hotel Coaching
Michael Pleninger
Hotel Development & Management
Perry Smith
Restaurant & Club Operations, PR, Branding
Susan Barry
Commercial Strategy
Scott Brown
Audio Visual Services & Infrastructure
Stephanie Smith
Hotel Digital Marketing & Social Media
Andrew Huzyk
IT Systems Design & Technology
Alan Someck
Expert Witness, Foodservice Operations
Cara Federici
Branding, Marketing & Feasibility
Chuck Kelley
Positioning & Asset Operations
Charles Oswald
Asset Management, Acquisition Strategies
Chuck Simikian
HR Consultant, Trainer, Interim Director
Connor Vanderholm
Total Revenue Management & Task Force
Dan Voellm
Asset Management & Valuations
Eric Rubino
Acquisitions/Investment/Deal Structuring
Fred Neuville
Chef, Restaurateur, Operations
Frank Schuetzendorf
Food & Beverage Concept Development
Greg Riehle
Legal, Risk Management, Arbitration
Haydee Cruz
Digital Marketing and Market Analysis
John Berndt
Operations & Asset Management
Joseph Cozza
Catering Sales & Event Operations
Jeff Foster
Hospitality, Theme Parks, Zoological
Juliette Gust
Ethics, Compliance, Anti-Fraud
Jay Landfair
Asset Management/PIP/Project Management
Javier Leon
Engineering, MEP Review, CapEx Planning
James Miles
Independent Resort Ops & Development
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
James Samson
Food, Beverage, and Restaurants
Ken Edwards
Receivership, Asset Management, Training
Ken Widmaier
Asset Mgmt, Operations, LOI/HMA Review
Mandy Murry
Independent Hotel Coaching
Michael Pleninger
Hotel Development & Management
Preston Rideout
Nightclub and Dram Shop Expert
Perry Smith
Restaurant & Club Operations, PR, Branding
Peter Van Allen
Non-Rooms and Rooms Pricing Strategies
Scott Brown
Audio Visual Services & Infrastructure
Simon Fricker
Luxury Boutique Hotelier & Restaurateur
Stewart Kiely
Design/Project Management/Sustainability
Stephen Lipinski
Restaurant Profitability, Expert Witness
Stacy Moore
Foodservice Concepts & Strategies
Shirley Whelan
F&B Concept Development & Management
Tom Lambrecht
Debt Restructuring, Loan Packaging
Bill Carroll, Ph. D.
Revenue, Pricing, Marketing
Dr. Chekitan Dev
Hospitality Branding and Marketing
Cory Falter
Supplier and Hotel B2B Sales & Marketing
Debbie Miller
Digital Marketing and Social Media
Haydee Cruz
Digital Marketing and Market Analysis
Mandy Murry
Independent Hotel Coaching
Susan Barry
Commercial Strategy
Stephanie Smith
Hotel Digital Marketing & Social Media
Greg Riehle
Legal, Risk Management, Arbitration
Katherine Moulton
Mediation and Dispute Resolution
Preston Rideout
Nightclub and Dram Shop Expert
Simon Turner
Expert Witness, Asset Mgmt, Transactions
Thomas Cleary
Insurance, Risk Management, Workers Comp
Tom Lambrecht
Debt Restructuring, Loan Packaging
Charis Atwood
FF&E Project Planning and Management
Dr. Chekitan Dev
Hospitality Branding and Marketing
Charles Oswald
Asset Management, Acquisition Strategies
Eric Rubino
Acquisitions/Investment/Deal Structuring
Greg Riehle
Legal, Risk Management, Arbitration
Jon Peck
Acquisition Advisory & Asset Management
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Ken Widmaier
Asset Mgmt, Operations, LOI/HMA Review
Simon Turner
Expert Witness, Asset Mgmt, Transactions
Andrew Huzyk
IT Systems Design & Technology
Jeff Foster
Hospitality, Theme Parks, Zoological
Javier Leon
Engineering, MEP Review, CapEx Planning
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Scott Brown
Audio Visual Services & Infrastructure
Stewart Kiely
Design/Project Management/Sustainability
Walter O’Connell
Hotel Valuation & Cost Segregation
Alan Someck
Expert Witness, Foodservice Operations
Debbie Miller
Digital Marketing and Social Media
Fred Neuville
Chef, Restaurateur, Operations
Frank Schuetzendorf
Food & Beverage Concept Development
John Berndt
Operations & Asset Management
Joseph Cozza
Catering Sales & Event Operations
Jeff Foster
Hospitality, Theme Parks, Zoological
Jay Landfair
Asset Management/PIP/Project Management
Jim Lopolito
Restaurant, Catering & Country Club
James Miles
Independent Resort Ops & Development
James Samson
Food, Beverage, and Restaurants
Preston Rideout
Nightclub and Dram Shop Expert
Perry Smith
Restaurant & Club Operations, PR, Branding
Peter Van Allen
Non-Rooms and Rooms Pricing Strategies
Simon Fricker
Luxury Boutique Hotelier & Restaurateur
Stephen Lipinski
Restaurant Profitability, Expert Witness
Stacy Moore
Foodservice Concepts & Strategies
Shirley Whelan
F&B Concept Development & Management
Andrew Huzyk
IT Systems Design & Technology
Connor Vanderholm
Total Revenue Management & Task Force
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Mandy Murry
Independent Hotel Coaching
Scott Brown
Audio Visual Services & Infrastructure
Stewart Kiely
Design/Project Management/Sustainability
Stephanie Smith
Hotel Digital Marketing & Social Media
Andrew Huzyk
IT Systems Design & Technology
Jeff Foster
Hospitality, Theme Parks, Zoological
Javier Leon
Engineering, MEP Review, CapEx Planning
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Scott Brown
Audio Visual Services & Infrastructure
Stewart Kiely
Design/Project Management/Sustainability
Walter O’Connell
Hotel Valuation & Cost Segregation
Andrew Huzyk
IT Systems Design & Technology
Alan Someck
Expert Witness, Foodservice Operations
Dan Voellm
Asset Management & Valuations
Eric Rubino
Acquisitions/Investment/Deal Structuring
Frank Schuetzendorf
Food & Beverage Concept Development
Jon Peck
Acquisition Advisory & Asset Management
Michael Pleninger
Hotel Development & Management
Preston Rideout
Nightclub and Dram Shop Expert
Peter Van Allen
Non-Rooms and Rooms Pricing Strategies
Stephen Lipinski
Restaurant Profitability, Expert Witness
Simon Turner
Expert Witness, Asset Mgmt, Transactions
Tom Lambrecht
Debt Restructuring, Loan Packaging
Walter O’Connell
Hotel Valuation & Cost Segregation
Alan Someck
Expert Witness, Foodservice Operations
Bill Carroll, Ph. D.
Revenue, Pricing, Marketing
Charis Atwood
FF&E Project Planning and Management
Dr. Chekitan Dev
Hospitality Branding and Marketing
Chuck Kelley
Positioning & Asset Operations
Chuck Simikian
HR Consultant, Trainer, Interim Director
Dan Voellm
Asset Management & Valuations
Eric Rubino
Acquisitions/Investment/Deal Structuring
Fred Neuville
Chef, Restaurateur, Operations
Greg Riehle
Legal, Risk Management, Arbitration
Juliette Gust
Ethics, Compliance, Anti-Fraud
Javier Leon
Engineering, MEP Review, CapEx Planning
Jim Lopolito
Restaurant, Catering & Country Club
Kevin Doyle
Fraud Investigations & Prevention
Preston Rideout
Nightclub and Dram Shop Expert
Perry Smith
Restaurant & Club Operations, PR, Branding
Stephen Lipinski
Restaurant Profitability, Expert Witness
Stacy Moore
Foodservice Concepts & Strategies
Simon Turner
Expert Witness, Asset Mgmt, Transactions
Thomas Cleary
Insurance, Risk Management, Workers Comp
Walter O’Connell
Hotel Valuation & Cost Segregation
Charles Oswald
Asset Management, Acquisition Strategies
Dan Voellm
Asset Management & Valuations
Eric Rubino
Acquisitions/Investment/Deal Structuring
Haydee Cruz
Digital Marketing and Market Analysis
Joseph Cozza
Catering Sales & Event Operations
Jennifer Dohrmann-Alpert
Market & Financial Feasibility Studies
Jim Lopolito
Restaurant, Catering & Country Club
Jon Peck
Acquisition Advisory & Asset Management
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Michael Pleninger
Hotel Development & Management
Peter Van Allen
Non-Rooms and Rooms Pricing Strategies
Simon Fricker
Luxury Boutique Hotelier & Restaurateur
Sean Skellie
Hotel Development & Marketing Analysis
Shirley Whelan
F&B Concept Development & Management
Tom Lambrecht
Debt Restructuring, Loan Packaging
Bill Callnin
Casino Consulting Services
Charles Oswald
Asset Management, Acquisition Strategies
Dan Voellm
Asset Management & Valuations
Fred Neuville
Chef, Restaurateur, Operations
Frank Schuetzendorf
Food & Beverage Concept Development
Juliette Gust
Ethics, Compliance, Anti-Fraud
James Miles
Independent Resort Ops & Development
Kevin Doyle
Fraud Investigations & Prevention
Preston Rideout
Nightclub and Dram Shop Expert
Susan Barry
Commercial Strategy
Stephen Lipinski
Restaurant Profitability, Expert Witness
Stacy Moore
Foodservice Concepts & Strategies
Sean Skellie
Hotel Development & Marketing Analysis
Shirley Whelan
F&B Concept Development & Management
Thomas Cleary
Insurance, Risk Management, Workers Comp
Tom Lambrecht
Debt Restructuring, Loan Packaging
Walter O’Connell
Hotel Valuation & Cost Segregation
Andrew Huzyk
IT Systems Design & Technology
Charis Atwood
FF&E Project Planning and Management
Cara Federici
Branding, Marketing & Feasibility
Fred Neuville
Chef, Restaurateur, Operations
Frank Schuetzendorf
Food & Beverage Concept Development
Greg Riehle
Legal, Risk Management, Arbitration
Jeff Foster
Hospitality, Theme Parks, Zoological
Jay Landfair
Asset Management/PIP/Project Management
Javier Leon
Engineering, MEP Review, CapEx Planning
James Miles
Independent Resort Ops & Development
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Ken Widmaier
Asset Mgmt, Operations, LOI/HMA Review
Preston Rideout
Nightclub and Dram Shop Expert
Scott Brown
Audio Visual Services & Infrastructure
Simon Fricker
Luxury Boutique Hotelier & Restaurateur
Stewart Kiely
Design/Project Management/Sustainability
Simon Turner
Expert Witness, Asset Mgmt, Transactions
Walter O’Connell
Hotel Valuation & Cost Segregation
Alan Someck
Expert Witness, Foodservice Operations
Bill Callnin
Casino Consulting Services
Charles Oswald
Asset Management, Acquisition Strategies
Dan Voellm
Asset Management & Valuations
Frank Schuetzendorf
Food & Beverage Concept Development
Jennifer Dohrmann-Alpert
Market & Financial Feasibility Studies
Javier Leon
Engineering, MEP Review, CapEx Planning
James Miles
Independent Resort Ops & Development
Jon Peck
Acquisition Advisory & Asset Management
Ken Edwards
Receivership, Asset Management, Training
Preston Rideout
Nightclub and Dram Shop Expert
Perry Smith
Restaurant & Club Operations, PR, Branding
Peter Van Allen
Non-Rooms and Rooms Pricing Strategies
Stewart Kiely
Design/Project Management/Sustainability
Sean Skellie
Hotel Development & Marketing Analysis
Simon Turner
Expert Witness, Asset Mgmt, Transactions
Dr. Chekitan Dev
Hospitality Branding and Marketing
Cory Falter
Supplier and Hotel B2B Sales & Marketing
Cara Federici
Branding, Marketing & Feasibility
Charles Oswald
Asset Management, Acquisition Strategies
Debbie Miller
Digital Marketing and Social Media
Dan Voellm
Asset Management & Valuations
Eric Rubino
Acquisitions/Investment/Deal Structuring
Haydee Cruz
Digital Marketing and Market Analysis
Haydn Kramer
Hotel Sales and Global Sales
John Berndt
Operations & Asset Management
Jay Landfair
Asset Management/PIP/Project Management
Jim Lopolito
Restaurant, Catering & Country Club
Jon Peck
Acquisition Advisory & Asset Management
James Samson
Food, Beverage, and Restaurants
Ken Edwards
Receivership, Asset Management, Training
Ken Widmaier
Asset Mgmt, Operations, LOI/HMA Review
Mandy Murry
Independent Hotel Coaching
Michael Pleninger
Hotel Development & Management
Preston Rideout
Nightclub and Dram Shop Expert
Stewart Kiely
Design/Project Management/Sustainability
Simon Turner
Expert Witness, Asset Mgmt, Transactions
Chuck Simikian
HR Consultant, Trainer, Interim Director
Greg Riehle
Legal, Risk Management, Arbitration
Juliette Gust
Ethics, Compliance, Anti-Fraud
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Kevin Doyle
Fraud Investigations & Prevention
Thomas Cleary
Insurance, Risk Management, Workers Comp
Walter O’Connell
Hotel Valuation & Cost Segregation
Bill Carroll, Ph. D.
Revenue, Pricing, Marketing
Dr. Chekitan Dev
Hospitality Branding and Marketing
Connor Vanderholm
Total Revenue Management & Task Force
Fred Neuville
Chef, Restaurateur, Operations
Haydee Cruz
Digital Marketing and Market Analysis
Jay Landfair
Asset Management/PIP/Project Management
Mandy Murry
Independent Hotel Coaching
Peter Van Allen
Non-Rooms and Rooms Pricing Strategies
Susan Barry
Commercial Strategy
Stephen Lipinski
Restaurant Profitability, Expert Witness
Shirley Whelan
F&B Concept Development & Management
Charis Atwood
FF&E Project Planning and Management
Cory Falter
Supplier and Hotel B2B Sales & Marketing
Charles Oswald
Asset Management, Acquisition Strategies
Dan Voellm
Asset Management & Valuations
Eric Rubino
Acquisitions/Investment/Deal Structuring
Fred Neuville
Chef, Restaurateur, Operations
Frank Schuetzendorf
Food & Beverage Concept Development
Greg Riehle
Legal, Risk Management, Arbitration
Joseph Cozza
Catering Sales & Event Operations
Jay Landfair
Asset Management/PIP/Project Management
Javier Leon
Engineering, MEP Review, CapEx Planning
Jim Lopolito
Restaurant, Catering & Country Club
James Miles
Independent Resort Ops & Development
Jon Peck
Acquisition Advisory & Asset Management
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Ken Edwards
Receivership, Asset Management, Training
Ken Widmaier
Asset Mgmt, Operations, LOI/HMA Review
Mandy Murry
Independent Hotel Coaching
Michael Pleninger
Hotel Development & Management
Preston Rideout
Nightclub and Dram Shop Expert
Perry Smith
Restaurant & Club Operations, PR, Branding
Simon Fricker
Luxury Boutique Hotelier & Restaurateur
Stewart Kiely
Design/Project Management/Sustainability
Stephen Lipinski
Restaurant Profitability, Expert Witness
Sean Skellie
Hotel Development & Marketing Analysis
Simon Turner
Expert Witness, Asset Mgmt, Transactions
Shirley Whelan
F&B Concept Development & Management
Tom Lambrecht
Debt Restructuring, Loan Packaging
Walter O’Connell
Hotel Valuation & Cost Segregation
Alan Someck
Expert Witness, Foodservice Operations
Dr. Chekitan Dev
Hospitality Branding and Marketing
Cara Federici
Branding, Marketing & Feasibility
Chuck Kelley
Positioning & Asset Operations
Charles Oswald
Asset Management, Acquisition Strategies
Chuck Simikian
HR Consultant, Trainer, Interim Director
Dan Voellm
Asset Management & Valuations
Fred Neuville
Chef, Restaurateur, Operations
Frank Schuetzendorf
Food & Beverage Concept Development
Haydee Cruz
Digital Marketing and Market Analysis
Haydn Kramer
Hotel Sales and Global Sales
John Berndt
Operations & Asset Management
Joseph Cozza
Catering Sales & Event Operations
Jeff Foster
Hospitality, Theme Parks, Zoological
Jay Landfair
Asset Management/PIP/Project Management
Javier Leon
Engineering, MEP Review, CapEx Planning
Jim Lopolito
Restaurant, Catering & Country Club
James Miles
Independent Resort Ops & Development
James Samson
Food, Beverage, and Restaurants
Katherine Moulton
Mediation and Dispute Resolution
Ken Widmaier
Asset Mgmt, Operations, LOI/HMA Review
Mandy Murry
Independent Hotel Coaching
Preston Rideout
Nightclub and Dram Shop Expert
Perry Smith
Restaurant & Club Operations, PR, Branding
Susan Barry
Commercial Strategy
Simon Fricker
Luxury Boutique Hotelier & Restaurateur
Stewart Kiely
Design/Project Management/Sustainability
Sean Skellie
Hotel Development & Marketing Analysis
Shirley Whelan
F&B Concept Development & Management
Dr. Chekitan Dev
Hospitality Branding and Marketing
Cory Falter
Supplier and Hotel B2B Sales & Marketing
Cara Federici
Branding, Marketing & Feasibility
Charles Oswald
Asset Management, Acquisition Strategies
Debbie Miller
Digital Marketing and Social Media
Dan Voellm
Asset Management & Valuations
Eric Rubino
Acquisitions/Investment/Deal Structuring
Haydee Cruz
Digital Marketing and Market Analysis
Haydn Kramer
Hotel Sales and Global Sales
John Berndt
Operations & Asset Management
Jay Landfair
Asset Management/PIP/Project Management
Jim Lopolito
Restaurant, Catering & Country Club
Jon Peck
Acquisition Advisory & Asset Management
James Samson
Food, Beverage, and Restaurants
Ken Edwards
Receivership, Asset Management, Training
Ken Widmaier
Asset Mgmt, Operations, LOI/HMA Review
Mandy Murry
Independent Hotel Coaching
Michael Pleninger
Hotel Development & Management
Preston Rideout
Nightclub and Dram Shop Expert
Stewart Kiely
Design/Project Management/Sustainability
Simon Turner
Expert Witness, Asset Mgmt, Transactions
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Latest Articles & Case Studies
Unlocking the Secrets: The Unseen Forces Behind Hospitality Brand Success
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Cory Falter
Mar 20, 2024
Forget everything you thought you knew about branding. Unfortunately, there is a common misconception about what branding actually means. While a logo…
ALIS 2024: Key Insights
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Charles Oswald
Mar 13, 2024
The Americas Lodging Investment Symposium has just concluded, and Aperture Hotels CEO Charles Oswald is back with key takeaways from this year’s…
To Save Lots of Money ($$$) in Federal & State Income Taxes You need an Appraisal/Valuation/Cost Segregation Team!
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Walter O'Connell
Mar 6, 2024
As Sophisticated Lodging Professionals, you know the Tax Savings strategy and benefits of a Quality Cost Segregation Study. You know, and understand,…
Top 5 Hotel & Lodging Market Trend Predictions
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Sean Skellie
Feb 28, 2024
#1 Stability Travel demand is likely to stabilize in 2024 benchmarking record occupancy and rate. Current trends indicate that the industry is…
Cayuga Hospitality Consultants Panel: Evolving Technology and Revenue Strategy
By
Stephanie Smith & Connor Vanderholm
Feb 20, 2024
During the Cayuga Hospitality Consultants Annual Conference 2023 in Dallas, a panel discussion was hosted around “Evolving Technology and Revenue Strategy”. Moderator: Stephanie Smith,…
Fireside Chat: Navigating the Hospitality Legal Landscape
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Susan Barry
Feb 7, 2024
Robin Zeidel spent four years in book publishing before following in her father’s footsteps by getting a law degree. When a Wall…
A Tale of Two Panels: Insights from the Frontlines of Hotel Operations and Investments
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Jon Peck
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In recent weeks, I had the unique opportunity to delve into current dynamics in the world of hotel operations and investments through…
Retailing for Success in 2024: Beyond the Hotel Room to Increase Bottom Line with Retail
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Jan 24, 2024
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Navigating Hotel Social Media Trends in 2024
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Jan 17, 2024
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Deep Dive into Hotel Acquisitions: Understanding Industry-Specific Elements
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Eric Rubino
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In the world of real estate, hotel acquisitions stand apart, blending the intricacies of property deals with the dynamics of the hospitality…
Why a Model Room is Needed for Your Hotel Construction Project: Learnings from Chip & Joanna Gaines
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Dec 14, 2023
Having managed the model room process for hotel projects for over two decades, imagine my appreciation for a whole show dedicated to…
Hotel Case Study: Executive Search Turned Full Investment Analysis
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Nov 15, 2023
Setting the Stage A 363 room hotel and conference center was purchased early in 2021, but one year later, there remained significant…
The Dark Side of Revenue Management: Avoiding Ethical Pitfalls
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Connor Vanderholm
Nov 8, 2023
The Temptation of Hidden Fees Rate Manipulation Let’s face it; we’ve all been tempted to play with rates to boost revenue. It’s…
Successfully Combining Maintainability and Sustainability in Your Hotel
By
Stewart Kiely
Nov 1, 2023
Juggling maintenance and sustainability in a property is a balancing act between deciding what level of maintenance we want to achieve and…
Video: Cracking the Hospitality Startup Code and Standout in a Crowded Market
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Cory Falter & Susan Barry
Oct 24, 2023
Navigating the intricacies of the hospitality industry can be daunting, especially for startups looking to make their mark. Hotel vendors and suppliers…
Why Professional Bartenders Still Matter
By
Perry Smith
Oct 17, 2023
“A Professional Bartender is someone who can do his or her best work when he or she doesn’t feel like it.” —…
Hotel Development: Pencils Down
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Jon Peck
Oct 12, 2023
Hotel supply grew a meager 0.5% in 2022 and is forecasted to grow just 1% on average for the next three years,…
There is Money in those Greens – Cost Segregation Studies of Golf Courses, Golf Resorts and Golf Communities
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Walter O'Connell
Oct 4, 2023
As the saying goes, especially in this competitive market, ‘you need to make money and save money’ in order to survive! As a golf…
Control the Process to Get the Best Deal on Hotel Insurance
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Thomas Cleary
Sep 27, 2023
A common question for hotel and restaurant operators is: How do I get insurance that effectively covers my operation for the lowest…
Leveraging AI through Expert Partnerships
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Cara Federici
Sep 19, 2023
In today’s rapidly evolving world of technology, there’s often a palpable fear of the unknown that can overshadow the excitement of human…
Building a Comprehensive Fraud Awareness Program: Five Essential Elements
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Kevin Doyle
Sep 12, 2023
In today’s rapidly evolving and positive COVID business landscape, the specter of fraud, corporate malfeasance, and unethical behavior looms large. In response…
Unlocking Excellence: The Power of Bespoke HR Solutions and Training Consultancies
By
Cayuga Hospitality Consultants
Sep 6, 2023
In the dynamic landscape of the hospitality industry, the pursuit of excellence and innovation is not merely a goal, but an imperative….
Rethinking Holiday Posts: Are They Worth It?
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Susan Barry
Aug 31, 2023
As a B2B marketing consultant to hospitality companies, LinkedIn is one of my most important tools. Companies can post content on the…
ChatGPT Hack for Hospitality: 5 Minute Video
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Perry Smith & Cory Falter
Aug 17, 2023
Two of our Cayuga Hospitality Consultants, Cory Falter and Perry Smith, got together to discuss the potential opportunities to leverage AI in…
Direct Group Business: The New Frontier for Hotel Sales Teams
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Cory Falter
Aug 8, 2023
As the business world continues to evolve, hotel sales teams are presented with an opportunity to capture direct group business. From understanding…
The Annual Asia Pacific Hotel Operator Guide (HOG) Tenth Edition!
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Dan Voellm
Aug 3, 2023
This guide is the most established publication in the industry in Asia Pacific to guide investors and owners in understanding the scale,…
Creating a Great Hotel Culture: Lessons from the Russia-Ukraine Conflict
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Charles Oswald
Jul 27, 2023
The ongoing conflict between Russia and Ukraine is a tragic reminder of how quickly things can spiral out of control when leaders…
Residential Concierges: An Overlooked Hospitality Niche
By
Cayuga Hospitality Consultants
Jul 12, 2023
The Challenge of Residential Concierge Services in Luxury Multi-Unit Buildings Living in a luxury multi-unit building has its perks: some are more…
The Dining Experience of the Future
By
Alan Someck, Shirley Whelan, Jim Lopolito, Joseph Cozza & Peter Van Allen
Jul 6, 2023
Restaurant Industry Challenges and Opportunities The future of the restaurant industry has so many compelling challenges and opportunities facing it. Our team…
Case Study: Operations Assessment & Financial Analysis
By
Chuck Kelley
May 29, 2023
Challenge: Newly Acquired Hotels A private equity firm had recently acquired a hotel management company and three hotels in El Paso – Holiday…