Cayuga Hospitality Advisors | Scope of Professional Services

A Division of Cayuga Hospitality Advisors, Inc. Cayuga’s Hospitality Engineering Consulting Services Group is comprised of highly experienced consultants who specialize in helping hotel, resort, casino, conference center, club, spa and restaurant owners and operators realize the full potential of their physical assets and engineering operations. We are adept in dramatically improving property appearance, operating efficiency, expense margins and asset longevity through pragmatic execution of maintenance programming and capital reinvestment.

Cayuga’s Hospitality Engineering Consulting Services

Engineering Operations:
- Identification and implementation of automated maintenance products and systems including:
  - preventive and reactive maintenance software
  - effective and strategic use of building automation systems
Institution of appropriate preventive maintenance procedures to maximize equipment performance, reliability and life expectancy
Identification and institution of cost containment initiatives
Employee productivity assessments, morale improvement programming, team building exercises and institution of appropriate Key Performance Indicators for accurate and meaningful measurement of performance
Procurement & Inventory Control:
- set up and control of maintenance supply systems
- bulk purchasing programs
- vendor discounts
- automated ordering and inventory systems
Optimization of labor contracts with engineering trade unions for organized labor environments
Contract Management:
- assessment and renegotiation of new and existing maintenance contracts
- leveraging purchasing power
- reducing operating expenses
- creating scopes of work for effective third party maintenance agreements
Energy Management:
- Energy Conservation, specializing in:
  - implementation of standard operating procedures
  - new technologies
  - best practices for use in reducing energy consumption and/or energy cost
- Energy Procurement:
  - reduction and stabilization of energy costs through managing procurement of energy products from third party suppliers of energy and energy related products, utility agents, and commodity brokers
  - use, refinement and expansion of existing/new building automation systems and/or energy management systems
Facility Condition Assessment and Project Management:
- Property Audits & Mechanical/Electrical/Plumbing Inspections:
  - inspection of physical facilities, front and back of house, mechanical, electrical and plumbing systems, building facades, roofing, paving and landscaping
  - concentration in equipment and system conditions relative to expected life cycle and preventive maintenance activities
- Project Management:
  - management of capital investment projects and renovations from inception to punch list
  - scope creation, vendor /designer/consultant selection, RFP solicitation, construction management, and ensuring project deliverables

Advisory Members

The following members are available through Cayuga to provide a full range of consulting services.

Richard Manzolina (Alexandria, VA)
A Senior Engineering/Facilities Executive with 18 years hospitality industry experience, specializing in helping owners and operators realize the full potential of their physical assets and engineering operations. Adept in dramatically improving property appearance, operating efficiency, expense margins, and asset longevity through pragmatic execution of maintenance programming and capital investment. Property level positions have included: Director of Engineering for the Gaylord National Resort and Convention Center in National Harbor, MD; Director of Property Operations for both the Capital Hilton Hotel and the Hilton Alexandria Mark Center; and, Senior Assistant Director of Property Operations for the Waldorf Astoria. At the corporate level, Richard acted as the Property Operations Cluster Lead Engineer for Hilton Hotels Corporation, leading a group of 17 engineering executives among five hotel brands across all market segments, from economy to 4-diamond. Richard has consulted for several lodging facilities in the area of facility maintenance, standards compliance and execution, and energy conservation. He is also a regular guest lecturer at the Cornell Hotel School.

Thomas Riegelman (Nashville)
Offering an extraordinary range of expertise in asset and facility management, with over 30 years managing corporate level hotel and resort operations. His 19 years with Hyatt Hotels Corporation as VP of Technical Services, and then VP of Engineering provided him with broad experience in all phases of hotel and resort planning, construction, engineering, and facility operations. Tom also served as a General Manager with the Prudential Realty Group, asset managing their $900 million Northeast hotel portfolio. After graduating from the Cornell Hotel School with a concentration in hotel planning and design, he earned an MBA in Finance from the University of Chicago.